Your safety is our responsibility
Roobets believes betting is a form of entertainment — and it stays healthy only when enjoyed within limits and with discipline. We see responsible gaming not just as a rule, but as a culture.
Key things to keep in mind for a safe gaming experience at Roobets
Only bet what you can afford to lose without it affecting your day-to-day life. Never use household money or funds meant for essential expenses to place bets.
Financial wellbeingKeep a regular eye on how much time you're spending on betting. Set aside a fixed window each day — and keep the rest of your time for family, work, and other activities.
Time LimitsBetting is entertainment, not a source of income. A win is a bonus; a loss is simply the cost of that entertainment. Keeping this mindset lets you enjoy betting and helps you avoid falling into problems.
A Healthy MindsetThe urge to keep betting after a loss in order to win your money back is dangerous. This is known as "chasing losses" — and it's one of the biggest warning signs of a problem. If you lose, take a break.
WarningLet a family member or trusted friend know that you bet and how much you spend. An outside perspective can often help you recognise patterns in your own behaviour.
Mutual SupportIf you're concerned about your gaming behaviour, reach out to Roobets Support — you'll find help, not judgment. We can advise on self-exclusion or setting limits whenever you need it.
24/7 SupportAll tools are available free of charge directly from your Account Settings
Set your own daily, weekly, or monthly deposit cap. Once set, it takes effect immediately. Lowering your limit is instant; increasing it takes time.
You can set two separate controls: a maximum amount you can bet within a given period, and a loss threshold at which betting automatically stops.
Set a maximum duration for each betting session. Once the time is up, you'll be automatically logged out and notified. This is an effective way to avoid extended, unbroken betting sessions.
At regular intervals, a message will appear on your screen showing how long you've been playing and how much you've won or lost. It's a simple way to stay aware.
You can take a break anywhere from 24 hours to six weeks. During the break, deposits and bets are not allowed. Once the break period ends, your account is reactivated automatically.
If gaming feels like a problem, you can request to have your account suspended for anywhere between 6 months and five years, or permanently. Opening a new account during this period is also prohibited — Roobets monitors this itself.
If you notice any of these signs, it's important to take a break and seek help
Answer the questions below honestly — this is just for you
Four steps to keep yourself protected
Log in to your Roobets account and click the profile icon in the top right corner.
From your Account Settings, select the "Responsible Gaming" option.
Deposit limits, session limits, a break, or self-exclusion — choose what you need and set your amount or time frame.
Save your changes. Reducing a limit or setting a break takes effect immediately. For self-exclusion, please contact support.
There is a 72-hour cooling period — meaning any request to increase a limit takes three days to come into effect. This is in place to prevent impulsive, in-the-moment decisions.
Online betting has become a regular form of entertainment for many people in Bangladesh. A cricket match is on, friends are gathered, and a quick bet is part of the moment — that's a familiar picture. But Roobets understands that this everyday habit can sometimes drift down a narrow path toward real problems. That's why responsible gaming is not just a page on our site — it sits at the heart of every decision we make.
Betting-related problems often creep into people's lives very gradually. No one becomes addicted overnight — it starts with a little extra time, then a little extra money, then more bets in the hope of winning back what was lost. Breaking that cycle is hard, which is why staying aware from the start matters.
Roobets' compliance team regularly monitors members' betting patterns. If someone is on a sudden losing streak and keeps placing bets, the system automatically sends an alert and the support team reaches out. This isn't a penalty — think of it as a trusted friend putting a hand on your shoulder.
Keep in mind: Betting can be a part of life, but it shouldn't be all of it. Family, work, and health always come first. Betting is at its best when it stays in that perspective.
Roobets strictly ensures that only individuals aged 18 or above can use the platform. Age is verified at registration and confirmed again during the KYC process. If you use a shared family computer or mobile device, please make sure children cannot access your account.
If you see anyone allowing a minor to use Roobets, please report it immediately to support@roobets.top. Immediate action will be taken in every such case.
Roobets takes particular care to ensure that no promotional messages are sent to vulnerable individuals — such as self-excluded members, those experiencing difficulties, or minors. No bonus offers are used to win back players who have set limits or are on a break.
Common questions about licensing and account locks
Join Roobets and set your limits from the start to enjoy gaming responsibly.